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Billing analyst
Constant Contact Watertown, MA
$56k-76k (estimate)
Full Time | IT Outsourcing & Consulting 1 Week Ago
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Constant Contact is Hiring a Billing analyst Near Watertown, MA

The Billing Analyst will be responsible for monitoring the bad debt process for all three Constant Contact brands. The right candidate will be well organized, assertive, and willing to engage our customers in tough conversations.

This role is hybrid in Waltham, MA and will require two to three in office days per week.

What you'll do :

  • Supervise accounts, across all brands, to identify unresolved debts.
  • Research and implement effective collection techniques.
  • Follow-up with clients on overdue accounts.
  • Respond to client account queries in a timely and professional manner.
  • Process incoming customer payments via check (2-3 times a week)
  • Process customer credits and refunds and communicate with customer support personnel

Who you are :

  • A minimum of 2 years experience in a similar role.
  • Strong understanding of billing and collection processes.
  • Outstanding communication and interpersonal skills.
  • Highly-skilled in negotiation.
  • Good administrative skills.

LI-HybridPandoLogic. Keywords : Billing Analyst, Location : Waltham, MA - 02454 , PL : 592698930

Last updated : 2024-05-01

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$56k-76k (estimate)

POST DATE

04/24/2024

EXPIRATION DATE

08/02/2024

WEBSITE

constantcontact.com

HEADQUARTERS

WALTHAM, MA

SIZE

200 - 500

FOUNDED

1995

TYPE

Private

CEO

LEIF O'LEARY

REVENUE

$200M - $500M

INDUSTRY

IT Outsourcing & Consulting

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Constant Contact is a Massachusetts-based digital marketing company that provides website development, email and social media marketing services for businesses.

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The job skills required for Billing analyst include Billing, etc. Having related job skills and expertise will give you an advantage when applying to be a Billing analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Billing analyst. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Billing analyst positions, which can be used as a reference in future career path planning. As a Billing analyst, it can be promoted into senior positions as a Billing Analyst II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Billing analyst. You can explore the career advancement for a Billing analyst below and select your interested title to get hiring information.

If you are interested in becoming a Billing Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Billing Analyst for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Billing Analyst job description and responsibilities

Billing analysts coordinate with other departments to ensure sales and orders are correctly billed.

01/28/2022: San Francisco, CA

They ensure a client's billing and accounts are set up correctly.

02/27/2022: Saint Louis, MO

To keep up with the ever changing market behavior, analysts also conduct research on subscription market analysis.

02/07/2022: Indianapolis, IN

Being a billing analyst requires conducting a ton of research.

02/15/2022: Des Moines, IA

Billing analyst perform many accounting, customer service and organizational tasks to promote the financial health of their organization.

04/18/2022: Kennewick, WA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Billing Analyst jobs

Ultimately, an outstanding billing analyst should be able to ensure smooth and accurate billing operations.

02/18/2022: York, PA

Every financial analyst’s job will hold different responsibilities depending on their specialty and where they work.

03/26/2022: Altus, OK

Billing analysts must have to be familiar with database management, back-office and billing systems, and Microsoft Office.

01/25/2022: Montgomery, AL

All businesses should have an expert billing analyst to stay competitive.

02/03/2022: Fresno, CA

The most effective data analysts are able to use data to tell a story.

01/27/2022: Trenton, NJ

Step 3: View the best colleges and universities for Billing Analyst.

Florida Southern College
Colby College
Dartmouth College
University of Notre Dame
Western Washington University
Canisius College